All we require is 24 hours notice in the form of a call, voicemail, text, or email. No call - no shows and last minute cancellations will result in a fee of 100% of the service cost.
We stand behind our work however if you are unhappy for any reason, please contact us within two weeks after your appointment and we will happily make any adjustments free of charge. We cannot issue refunds if we have not had the opportunity to make any adjustments.
the posh Promise
Our mission is to make every client feel beautiful with their natural hair. The way we achieve that is through an in-depth consultation, proper cut, 3-step hair wash system where we provide our expert product recommendations and teach you how to maintain your hair, drying, and styling.
If you purchase the products we recommend you and follow the system we teach you and still feel you don't have the hang of your hair, contact us within 1 month of your original service and we'll invite you back in for a free restyling.